Herman Miller Inc.
Proposed Project for the
MSU Industrial Math Students
Space Utilization Measurement
of Commercial Office Buildings
Background:
Most companies require physical space for their operations, such as to
house their employees, manufacturing operations and/or inventory. The costs of
acquiring and maintaining space can be significant, especially for large or
disperse organizations with a large work force. Further, those needs may be
dynamic, changing based on business cycles, economic or environmental factors,
etc. Accordingly, it is important that space be utilized efficiently to realize
both direct and indirect savings, such as lower real estate costs, utility
costs, taxes, etc. For example, a company which owns two buildings capable of
housing 1000 employees each may be incurring unnecessary costs if each building
is actually only be utilized by 500 employees at any given time. In this case,
it may make sense for the company to consolidate to one building or downsize to
eliminate excess capacity, and thereby lower costs. Unfortunately, space
utilization is dynamic and varies over time making the measurement of
utilization difficult. Work schedules, business cycles, productions schedules,
holidays and other extraneous events all combine to cause fluctuations in
utilization. Therefore, to understand utilization of a space, once needs to
monitor, measure and analyze utilization over time.
Herman Miller Inc (HMI) has developed the Echo System to monitor,
measure and analyze space utilization at customer sites. The Echo System
comprises Sensor Motes, Smart Receivers, the DCS (Data Collection Server) and
the Dashboard.
- Sensor Motes are mounted on chairs at the customer facility; the Sensor
Motes sense motion, determine the likelihood that the motion corresponds to
human occupancy of the chair, calculate an occupancy score every 10 minutes
based on this likelihood, and wirelessly transmit this occupancy score.
- Smart Receivers are deployed at the customer facility within range of the
Sensor Motes; Smart Receivers receive the Sensor Mote occupancy scores and
forward them to the Herman Miller DCS via the Internet or cellular network.
-
The DCS stores occupancy data in a database for later analysis and
reporting.
-
The Dashboard monitors the health of a customer deployment, alerting the
system administrator if Sensor Motes or Smart Receivers stop transmitting or
report errors.
The Echo System is used by HMI to provide a Space Utilization
Service to its customers. To perform a Space Utilization Study, HMI works with a
customer to identify the spaces – drawn from customer floor plans – to be
monitored. The Echo System is deployed at customer sites on a temporary
basis, typically 3 weeks, to provide a utilization snapshot. Spaces monitored
include conference rooms, workstations in open plan work environments, and/or
other customer-designated spaces.
Project Description:
- What is the relationship between the length of a study
and the statistical significance of the occupancy data? What is the statistical
significance by length of study? What is the optimal study length? Minimum study
length? What should our statistical significance target be?
- What customer spaces should be monitored? Do all spaces
in a facility need to be monitored – or can a subset be used to estimate
utilization with statistically significant results?
- Sensor accuracy – how many different subjects, types of
chairs and sensors should be included in a laboratory study to compute a
statistically significant value for sensor accuracy?
- How do sensor accuracy (percentage of time the occupancy
state reported by a sensor mote agrees with true occupancy) and the reporting
interval affect our overall system accuracy claims? What system accuracy claims
can we make assuming 95% sensor accuracy and 10 minute reporting?
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