Department of Mathematics

Municipal Employees Retirement System

Proposed Project for the MSU Industrial Math Students

Strengthening Communities Through Citizen Data.

Using data from the joint program between Cobalt Community Research and the American Customer Satisfaction Index (ACSI), explore and map relationships between various drivers of citizen satisfaction, and behavioral intent with local government attributes identified in the US Census Bureau dataset. Drivers include local school satisfaction, fire and police satisfaction, quality of life factors, and economic factors. Behavioral intent includes willingness to volunteer, intent to remain living in a community, likelihood to encourage others to move there, likelihood to encourage business start ups, and likelihood to support the current local government administration.

Cobalt Community Research ( is a non-profit coalition created to help organizations measure, benchmark, and manage their efforts through high-quality affordable surveys, focus groups, and facilitated meetings. In addition, Cobalt uncovers trends, innovations and best practices across many fields to help organizations thrive as changes emerge in the economic, demographic and social landscape. Cobalt is headquartered in Lansing, MI.

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For any additional questions regarding the program curriculum and/or the extension deadline for the application to the MSIM program, contact us at


Department of Mathematics
Michigan State University
619 Red Cedar Road
C212 Wells Hall
East Lansing, MI 48824

Phone: (517) 353-0844
Fax: (517) 432-1562

College of Natural Science