Municipal Employees Retirement System
Proposed Project for the
MSU Industrial Math Students
Strengthening Communities Through Citizen Data.
Using data from the joint program between Cobalt Community Research and the
American Customer Satisfaction Index (ACSI), explore and map relationships
between various drivers of citizen satisfaction, and behavioral intent with
local government attributes identified in the US Census Bureau dataset.
Drivers include local school satisfaction, fire and police satisfaction,
quality of life factors, and economic factors. Behavioral intent includes
willingness to volunteer, intent to remain living in a community, likelihood to
encourage others to move there, likelihood to encourage business start ups, and
likelihood to support the current local government administration.
Cobalt Community Research
(www.CobaltCommunityResearch.org) is a
non-profit coalition created to help organizations measure, benchmark, and
manage their efforts through high-quality affordable surveys, focus groups, and
facilitated meetings. In addition, Cobalt uncovers trends, innovations and best
practices across many fields to help organizations thrive as changes emerge in
the economic, demographic and social landscape. Cobalt is headquartered in
Lansing, MI.
Top of Page